My Desi Roots (www.mydesiroots.com) is an online spiritual meeting platform owned and managed by ESP Well Being Services Private Limited. This privacy policy document explains how this platform uses personal data collected during your visit to the website:

 

What data do we collect?

• Mydesiroots.com collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

  • Physical geographic location

  • Transaction history and related data

 

How do we collect your data?

• You directly provide Mydesiroots.com with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser's cookies.

  • Fill up the profile data form.

  • When you subscribe or transact with our affiliates, group companies or associates.

 

How will we use your data?

• Mydesiroots.com collects your data so that we can:

  • Process your order and manage your account.

  • Streamline the delivery of services with our execution partners such as Voice & Data tools, Logistics partners and other 3rd party apps/ tools.

  • Email you with special offers on other products and services we think you might like.

  • Customize and personalize our services on the basis of your preferences and geographic location.

 

• If you agree, Mydesiroots.com will share your data with our partner companies so they may           offer their products and services to you.

 

• When Mydesiroots.com processes your order, it may send your data to credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

• Mydesiroots.com securely stores your data at [enter the location and describe security precautions taken].

• Mydesiroots.com will store your personal data for a period of 2 years the date of your last account activity. Post expiration of this period, we delete your data from our systems and records.

 

Marketing

• Mydesiroots.com would like to send you information about our products and services that you might like, as well as those of our partner companies.

• If you have agreed to receive marketing, you may always opt out at a later date.

• You have the right at any time to stop Mydesiroots.com from contacting you for marketing purposes or giving your data to other members of the Mydesiroots.com.

• If you no longer wish to be contacted for marketing purposes, please [click here to unsubscribe].

 

What are your data protection rights?

• Mydesiroots.com would like to make sure you are fully aware of all of your data protection rights.   Every user is entitled to the following:

  • The right to access: You have the right to request Mydesiroots.com for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification: You have the right to request that Mydesiroots.com correct any information you believe is inaccurate. You also have the right to request Mydesiroots.com to complete information you believe is incomplete.

  • The right to erasure: You have the right to request that Mydesiroots.com erase your personal data, under certain conditions.

  • The right to restrict processing: You have the right to request that Mydesiroots.com restrict the processing of your personal data, under certain conditions.

  • The right to object to processing: You have the right to object to the way Mydesiroots.com processes your personal data, under certain conditions.

  • The right to data portability: You have the right to request that Mydesiroots.com transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at

  • Our email: ask@mydesiroots.com

  • Call us at: +91 99905 02080

 

What are cookies?

• Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you  automatically through cookies or similar technology.

• For further information, visit allaboutcookies.org.

 

How do we use cookies?

• Mydesiroots.com uses cookies in a range of ways to improve your experience on our website,  including:

  • Keeping you signed in

  • Understand how you use our website

  • Browsing information to understand your general product and service preferences

 

What types of cookies do we use?

• There are a number of different types of cookies, however, our website uses:

  • Functionality: Mydesiroots.com uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what  language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising: Mydesiroots.com uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Mydesiroots.com sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on  our website.

 

How to manage cookies

• You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

• Mydesiroots.com website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

• Mydesiroots.com keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 December 2021.

 

How to contact us

• If you have any questions about our privacy policy, the data we hold on you, or you  would like to exercise one of your data protection rights, please do not hesitate to contact us.

  • Email us at:

  • Call us:

 

How to contact the appropriate authority

• Should you wish to report a complaint or if you feel that Mydesiroots.com has not addressed your concern in a satisfactory manner, you may contact our Data Protection Officer to resolve the issue:

  • Name & Address:

 

Dispute Resolution & Jurisdiction

• Unresolved issues (if any) shall be governed by and construed in accordance with the laws of India and acceptance of policy terms irrevocably consent to the exclusive jurisdiction of courts located at New Delhi to adjudicate and decide any dispute arising hereunder.

 

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